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Frequently Asked Questions

1. What is the target age group for this book? 

This book is primarily created for ages 3-7, however children older and younger than this have enjoyed the book as well!

2. What is your return policy?

​To be eligible for a return, your item must be in the same condition that you received it.  To start a return, you can contact us at redheadprincesspublishing@gmail.com. If your return is accepted, we’ll send instructions on how and where to send your package. 

 

If you receive your book and it is damaged, please also reach out through email (above) and we will provide options for returning the damaged item and issuing a replacement item.  

​Please include your name, email, phone number, and original order number in all email inquiries.

3. What is the approximate shipping time?

The items are shipped out of Illinois using USPS Media Mail and delivery times are generally 2-8 days.  If you chose expedited delivery, it should be delivered within 1-3 days.

4. Do you ship internationally?

Unfortunately international shipping is not available at this time.​

5. How do I track my order?

You will receive tracking information to your email address once your order has been shipped.

6. Do you offer bulk discounts for large quantity orders?

Yes we do.  If your order is 50+ books please send an email to redheadprincesspublishing@gmail.com with the subject line "Bulk Order" and include the details.  We will respond to you as soon as possible.

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